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Frequently Asked Questions

The payment policy needs full payment, however if you are encountering a problem, you can talk to the customer support service via the site's messages, and they will work to address your problem quickly.

We recommend booking your tour as soon as you have confirmed all of your travel dates. This allows us to secure your reserved seats as quickly as possible. 

"Many of our Tours that display availability online can quickly sell out, depending on when the final payment for the reservation is received".

We are Egyptian travel agency with a strong background in hospitality that depended on our beginning as a hospitable family business and that made us a confidence-building partner for discovering the timeless treasures of Egypt with a heritage deeply rooted in the hospitality industry, we understand the importance of providing exquisite experiences that exceed expectations and crafting unforgettable memories that linger long after our clients journey ends.

 Accommodation, Tour Guides, planning tours, recommended the most important and suitable visits , Transportation.

For more about us click here

You can contact us via WhatsApp, Facebook, Instagram or chat with us on website live chat.

Our company's core values are in communication. Real innovations and a positive customer experience are our goal,we offered a multilingual team with no hidden veese, and we continue to work closely with Egypt's best hotels and tour companies. Click here to learn more about us.

You can check our blog regarding this question from here

Egyptian pounds are generally used for daily purposes, however if you receive the visa at the airport, you must maintain US dollars on hand. In addition to other currencies, banks and exchange companies accept the Euro and the British sterling pound. 

Tour guides are included in all of our tour packages, with the exception of self-guided options.

When making a reservation, you should pay the full amount in advance through the payment methods available on the website and for more details or economic solutions you can talk to the customer support service.

 Yes, in self-guided tours and the driver will be able to understand English .

horus guest house pyramids view and horus horizon inn pyrmids view. 

There's always something going on in Egypt!

It feels like venturing into a live museum, where remnants of ancient civilizations are intertwined with the vibrancy of modern culture. and for know more about egyptian climate you can read our blog click here.

Yes, we serve meals from the best local restaurants according to your preferences.

The payment should not be a part of stress for you during your holiday. Our helpful staff is available in multiple languages, and our system is quick and safe. Once you choose your vecation, you can pay Horus Travel Service online with a bank transfer or credit card (VisaTM and MasterCardTM cards are allowed). SSL is used by our website to provide safe e-commerce and private communications.

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